Supervising a maid may not be something we have done before, or we may have had some not-so-great experiences with our previous maids. We have a checklist before we hire a maid through an agency; similarly, we should have a checklist in place that tells us how to act when we have hired a new maid. Here are some pointers about maid agency in jurong east Singapore:
Be clear about the tasks we are expecting: Once the agency sends the maid over, outline the tasks that we expect her to do: vacuuming, mopping, cleaning bathrooms, etc. It is best to give as detailed a list as possible so that she recognizes the full scope of the job and does not start to feel that we are piling on work later.
Set expectations: Have a talk with her about expectations we have. For instance, if we are a neat freak and need everything to be replaced in their exact places, make it very clear. If we are a stickler for punctuality, mention it. If we dislike her engaging in long personal conversations on her phone while at work, we are perfectly well within our rights to tell her to save it for later. Be clear about the ground rules at the beginning and we would not have to keep finding fault as the days go by.
Have a list that is reasonable: Do recognize however that we are dealing with a human being and that our maid cannot be expected to do more than her fair share. Avoid giving her extremely menial tasks. For instance, if we have hired someone for cleaning, then we cannot expect that person to double as a nurse for an older person.
Fix the number of hours with the agency: Maid agencies usually charge by the hour. They also have stipulations as to the minimum number of hours that our new maid is expected to work. Be reasonable, but do not feel guilty about making her do her assigned tasks, as we are paying for it. At the same time, do not pile on too many extra tasks just to fill in the hours.
Rotate tasks: As our maid cannot be expected to do everything everyday designate days for different tasks. Mopping can be done on alternate days, bathrooms on every third day, and so on.
Identify periodic tasks: Some tasks do not have to be done as often, for instance, cleaning windows, wiping blinds, polishing silver, etc. Earmark a day and have her do it on that day. Lighten her load on that day – for instance, she can forgo the usual laundry run and you can perhaps order takeout that day.
Check to see if everything has been completed: Do a quick check of everything that should have been done. If we are working and won’t be around when she comes, then communicate our concerns over the phone or leave her a note.
Be firm, but polite: If we do not speak up when we observe something being done wrong, she won’t know that we are not satisfied. At the same time our resentment will build up and our attempt to be kind will only misfire later when our frustration peaks. Nobody is a mind reader, so tell her in polite, but non-accusing terms how we want things done. Do not be vague with our instructions either.
Be courteous: Always remember that our maid is a human being; do not lash out at her or scream when we are frustrated. Also ensure that others in our family treat her with courtesy, particularly little children, and older people if they are living with us. This is plain common sense as well; our agency will be much more inclined to help us hire maids later and our maid will be more cooperative as well.
Do not offer temptation: This is the most grandmotherly bit of advice we will get, but it holds good today as much as it ever did. Maid agencies vet their maids thoroughly but it is still advisable to keep our important things under lock and key. Do not leave money and cash lying around. If we are careless with our belongings, we will also be more inclined to blame the easiest target – the maid – when it goes missing. To read more about recommended maid agency Singapore click here.